FAQ

HOW LONG DOES SHIPPING TAKE?
Orders are processed within 1-3 business days. 
Delivery takes 5-10 business days within the 
United States.

IS SHIPPING FREE?
Yes! We offer free shipping on all orders over $65.
Standard shipping is $4.99 for orders under $65.

HOW DO I TRACK MY ORDER?
Once your order ships you will receive a tracking 
number via email. Use it to track your package 
anytime.

WHAT IS YOUR RETURN POLICY?
We accept returns within 30 days of delivery. 
Items must be unused and in original packaging.
Email us at support.thehearthhome@gmail.com 
to start a return.

DO YOU SHIP INTERNATIONALLY?
Currently we ship within the United States only.

HOW DO I CONTACT YOU?
Email: support.thehearthhome@gmail.com
We respond within 24-48 hours.